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The National Customer Service Awards 2009


National Customer Service Awards 2009 - for customer service superheroes

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About the Awards



The National Customer Service Awards celebrate the effort and impact of excellent customer service on the customer and business.

Now's the time for your customer service superheroes to step forward>





LATEST AWARD UPDATES


True Lovers Knot:  A case of David and Goliath True Lovers Knot: A case of David and Goliath
Antony Marshall, Landlord, True Lovers Knot loves taking on the big names and was excited to see that The National Customer Service Awards really are about who provides the best customer service True Lovers Knot:  A case of David and Goliath


Wycombe Wanderers: The best birthday present ever Wycombe Wanderers: The best birthday present ever
Richard Stanford, Stewarding Team, Wycombe Wanderers was thrilled to see a small club like Wycombe Wanderers stand out against all these massive organisations. It truly is a remarkable moment. Wycombe Wanderers: The best birthday present ever


DEADLINE EXTENDED: until 21 July 2009! DEADLINE EXTENDED: until 21 July 2009!
The cries from the customer service industry have been heard, and answered, with the entry deadline for the National Customer Service Awards being extended! DEADLINE EXTENDED: until 21 July 2009!










PHOTO GALLERY

The National Customer Services Awards 2008 photo gallery






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PREVIOUS WINNERS

2008 Winners 2008 Winners
The winners of the National Customer Service Awards 2008 were announced with Hannah Vingoe of Abel & Cole picking up the trophy for the flagship award, The Huthwaite International Customer Service Team of the Year 2008 Winners


2007 Winners 2007 Winners
Browse the list of categories below to see who won a trophy at The National Customer Service Awards 2007. 2007 Winners


2006 Winners 2006 Winners
Some of the UK’s finest organisations were amongst the winners in 2006. 2006 Winners










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Press Information





AWARD CATEGORIES

Individual Award Categories
Customer Service Newcomer of the Year
Young Professional of the Year
The ICS Front-Line Professional of the Year
Customer Service Contact Centre Professional of the Year
Customer Service Manager of the Year
Customer Service Leader of the Year Award
Decade of Excellence


Innovation & Excellence Award Categories
Best Use of Technology in Customer Service
Field Service Award
The SOCAP Award for Innovation in Customer Service

Team Award Categories
Award for Best Training or Development Project
B2B Customer Service Team of the Year
B2C Customer Service Team of the Year
Back Office Customer Service Team of the Year
Customer Service Complaints Team of the Year
Customer Service Contact Centre of the Year (up to 100 seats)
Customer Service Contact Centre of the Year (over 100 seats)
Customer Service Team of the Year - Financial Services
Customer Service Team of the Year - Public Services & Education
Employer of the Year
Front Line Customer Service Team of the Year
Customer Service Management Team of the Year
The Customer Service Team of the Year

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